Our Privacy Policy

Updated September 2024

How safe are you with COMMUNAL? What are our privacy policies? How do we protect your personal information? Carefully read through our privacy policies below to better understand how it works. If there is any information that is not clear to you please reach out to us through any of our contact mediums in our "Help Center" page.

Data Collected Directly from Visitors

In most instances, you can visit our websites without providing any personal data. However, on some pages, we may ask you for personal data to provide a service or carry out a transaction you request. The personal data that we collect may include:

You are required to provide this information. However, if you choose not to, we may not be able to provide you the requested service or complete your transaction.

Data Collected by Automated Means

We collect certain data about all visitors to our websites, including what pages they view, the number of bytes transferred, the links they click, and other actions taken within our websites. On websites to which you logon, we may connect this information with your identity to determine your potential interests in our products and services. We may also use this information to improve our security measures. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site.

How We Use Your Personal Data

We will use personal data only for the purposes set forth below:

Services and Transactions: We use personal data to deliver services or execute transactions you request, such as providing information about COMMUNAL products and services, processing orders, answering customer service requests, facilitating use of our websites, and so forth. In order to offer you a more consistent experience in interacting with COMMUNAL, information collected by our websites may be combined with information we collect by other means.

Website improvement: We may use data about you to improve our websites (including our security measures) and related products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information, or by customizing our websites to your particular preference or interests.

Marketing Communications: With your permission, we may use personal data to inform you of products or services available from COMMUNAL. When collecting information that might be used to contact you about our products and services, we give you the opportunity to opt-out from receiving such communications. Moreover, each email communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, you will be removed from the relevant list immediately

Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.

Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our or a third party’s legitimate interests, or with your consent.

Disclosure of Personal Data

Except as described below, personal data that you provide to COMMUNAL via our websites will not be shared outside of COMMUNAL without your consent.

Disclosure to service providers: We contract with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our websites. We provide these companies with only those elements of personal data they need to deliver those services. These companies and their employees are prohibited from using those personal data for any other purposes.

Disclosure in connection with transactions: In connection with certain transactions, we may disclose some or all of the personal data you provide to financial institutions, government entities and any other party involved in fulfilling the transaction.

Disclosures in connection with acquisitions or divestitures: Circumstances may arise where for strategic or other business reasons Communal decides to sell, buy, merge or otherwise reorganize particular businesses. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or receiving it from sellers. Although it is Communal"s practice to seek protection for information in these types of transactions, we cannot guarantee that any entity receiving such data from Communal in connection with one of these transactions will comply with all the terms of this privacy statement.

Disclosure for other reasons: We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual

Personal Data Retention

To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy or (2) we have another lawful basis, stated in this Privacy Policy or at the point of collection, for retaining that information beyond the period for which it is necessary to serve the original purpose for obtaining the personal information.

Security

Communal is committed to protecting the security of personal data. While no security measure can guarantee against compromise, we use a variety of security technologies and procedures to help protect data from unauthorized access, use, or disclosure. For example, we store the personal data you provide on computer systems with limited access that are located in facilities to which access is limited. When you move around a site to which you have logged in, or from one site to another that uses the same login mechanism, we verify your identity by means of an encrypted cookie placed on your machine. When you place an order with us, view account information, or provide financial information, we protect the transmission of such data.

For sites to which you log in, it is your responsibility to ensure the security of your password and to not reveal this information to others. If you are sharing a computer with anyone, you should always log out before leaving a website so that subsequent users will not be able to access your data

Reviewing Personal Data

In many cases, you can immediately review and correct personal data provided through our websites by going to the page on which you provided the data.
You may also submit requests to review and correct personal data collected through the Sites or submit any inquiries or concerns you may have regarding personal data by contacting us via email. To help protect your privacy, we take reasonable steps to verify your identity before granting access to your information. You can help us to keep data about you accurate by notifying us of any change to your mailing address, phone number or email address.

Changes to this Privacy Statement

Communal may occasionally update this privacy statement. When we do, we will revise the "effective" date at the top of the privacy statement. You should revisit this page periodically to become aware of the most recent privacy terms; your use of the site after such changes have been posted constitutes your agreement to such changes.

Availability

Communal does not guarantee that the Web/mobile app will operate without interruption or that the servers ensuring access to it operate and/or the third-party sites to which hypertext links refer do not contain viruses.

Copyright

The material made available at this site is protected by copyright. No material from this site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without written permission of the copyright owner. Modification of the materials or use of the materials for any other purpose is a violation of Communal copyright and other proprietary rights. All design rights, databases and compilation and other intellectual property rights, in this website whether registered or unregistered, and related goodwill are proprietary to Communal.

Trademarks

The COMMUNAL web/mobile app, marks, logo and trade names, whether registered or unregistered, are proprietary to Communal. You may not reproduce, download or otherwise use any such trademarks, service marks, logos or trade names without the prior written consent of the appropriate owner thereof.

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